Akron Children's Hospital Careers

Physician Office Secretary

Boardman, OH

Job Description



  • Provides consistently courteous, friendly, and professional customer service.
  •  Responsible for scheduling appointments, registering patients, verifying insurance coverage and eligibility, posting office and hospital charges, collecting and securing payments, performing end-of-day balancing and reconciliation, facilitating patient referrals and completing forms and documents.
  • Also responsible for office typing, retrieving and filing charts and chart documents, answering the phone, mail distribution and assisting and/or answering questions from parents/patients within specified guidelines.
  • Assists all personnel on the office team and provides cross-coverage for other secretaries within other ACHP offices as needed.


  • High school graduate or equivalent.
  • Medical office experience and training in medical terminology preferred.
  • Must have basic computer experience, filing ability, good keyboarding skills, and excellent organizational skills.
  • Ability to work under pressure and works well as part of a team.