Akron Children's Hospital Careers

Patient Service Representative I Part time -Mansfield Urgent Care

Mansfield, Ohio

Job Description

Evening Job

Position Summary:

Provides consistently courteous, friendly, and professional customer service. Responsible for registering patients, verifying insurance coverage and eligibility, collecting and securing payments, performing end-of-day balancing and reconciliation. Also responsible for mail distribution and assisting and/or answering questions from parents/patients within specified guidelines. Assists all personnel on the office team and provides cross-coverage for other PSRs within the organization as needed.


High school diploma or equivalent and have demonstrated excellence in customer service, interpersonal, and telephone skills. Exhibits a professional and courteous manner including effective skills in dealing with the public. Must have basic computer experience, filing ability, good keyboarding skills, and excellent organizational skills.  Ability to multi-task, work under pressure and work well as part of a team. Basic computer experience required.



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