Akron Children's Hospital Careers

Patient Liaison

Akron, Ohio

Job Description

Shift Information: Day Job

Monday-Friday / 8:00am - 4:30pm

Full Time, Day Shift

Mon-Fri 8a-4:30p

Psychiatric Services


Position Description:


  • Assesses patient needs and determines compatibility for services. 
  • Coordinates appointment scheduling functions and prepares the family/patient for entrance to the department. 
  • Works in concert with licensed clinician as needed.
  • May perform other clerical and related duties as assigned. 



  • High school diploma or equivalent AND a minimum of four years relevant experience required 
  • Bachelor's degree and minimum of one year of relevant experience preferred 
  • Knowledge of medical and clinical terminology/information
  • Excellent communication and organizational skills required 
  • Independent thinker with the ability to multi-task, anticipate problems, and resolve problems encountered
  • Excellent interviewing skills required 
  • Strong interpersonal and listening skills required 
  • Working knowledge of PC Window applications sufficient to input and retrieve data as measured by experience or testing 
  • Working knowledge of computerized appointment scheduling system, or other related office functions 
  • Ability to type 35 WPM
  • Must be certified within six months of hire date in Non-Violent Crisis Intervention by the Crisis Training Institute or an equivalent program that addresses ways to de-escalate potentially violent incidents


Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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