Akron Children's Hospital Careers

Patient Liaison

Akron, Ohio
PATIENT LIAISON


Job Description

Shift Information: Day Job

Monday-Friday / 8:00am - 4:30pm


Full Time, Day Shift

Mon-Fri 8a-4:30p

Psychiatric Services

 

Position Description:

 

  • Assesses patient needs and determines compatibility for services. 
  • Coordinates appointment scheduling functions and prepares the family/patient for entrance to the department. 
  • Works in concert with licensed clinician as needed.
  • May perform other clerical and related duties as assigned. 

Qualifications:

 

  • High school diploma or equivalent AND a minimum of four years relevant experience required 
  • Bachelor's degree and minimum of one year of relevant experience preferred 
  • Knowledge of medical and clinical terminology/information
  • Excellent communication and organizational skills required 
  • Independent thinker with the ability to multi-task, anticipate problems, and resolve problems encountered
  • Excellent interviewing skills required 
  • Strong interpersonal and listening skills required 
  • Working knowledge of PC Window applications sufficient to input and retrieve data as measured by experience or testing 
  • Working knowledge of computerized appointment scheduling system, or other related office functions 
  • Ability to type 35 WPM
  • Must be certified within six months of hire date in Non-Violent Crisis Intervention by the Crisis Training Institute or an equivalent program that addresses ways to de-escalate potentially violent incidents

 

Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

EEO is the law, please click/copy paste the link below to learn more:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf