Akron Children's Hospital Careers

PRN Nurse, Ask Children's (Call Center RN)

Akron, Ohio

Job Description

Shift Information: Variable

Make a difference in your patients' lives by providing outstanding telephonic care!  This position supports our Ask Children's advice line, where patients/patient families call in for advice on various symptoms they may be experiencing. 


We are looking for strong listeners who are compassionate, understanding, excel in teaching and triaging. A background in critical care, emergency services, pediatrics or school health is highly preferred, as well as previous experience as an Advice Line Nurse.


Position Summary:

Assesses and recommends care for pediatric patients at the appropriate level based on approved medical protocols and information gained from the caller.  Provides general health information on a variety of topics related to pediatrics. Relays general information about the hospital and services offered.  Assists family in selecting a primary care or sub specialist physician based on their multiple parameters. Documentation of calls completed on an established computer data base.



Position Qualifications:

-Graduate of an accredited school of nursing and currently licensed as a registered nurse in the state of Ohio,


-current Basic Life Support certification and a minimum of three years pediatric experience


-Must have highly developed communication skills and the ability to make sound judgments independently 


-Entry level computer and typing skills of 30 wpm


-The preferred candidate would have at least three years experience here at Children's and some pediatric critical care background.


-For new employees hired into positions posted on or after July 1, 2013-BSN required or must obtain BSN within 5 years of hire.

Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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