Akron Children's Hospital Careers

PRN Nurse, Ask Children's (Call Center RN)

Akron, Ohio
STAFF NURSE,TELEPHONE TRAIGE


Job Description

About Us

Akron Children’s Hospital is one of the largest independent pediatric hospitals in the U.S., and ranked among the best children’s hospitals by U.S. News and World Report. Our dedicated staff serves nearly 800,000 patient visits per year through our 2 hospital campuses and a large network of locations offering primary and specialty care.

We are leading the way to healthier futures for children and communities through expert medical care, research, and prevention and wellness programs. As a teaching affiliate of Northeast Ohio Medical University and other universities, we train new generations of pediatricians, specialists, nurses and pharmacists every year.

OUR PROMISES

  1. To treat every child as we would our own
  2. To treat others as we would like to be treated
  3. To turn no child away for any reason

We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

Shift Information: Variable

Make a difference in your patients' lives by providing outstanding telephonic care!  This position supports our Ask Children's advice line, where patients/patient families call in for advice on various symptoms they may be experiencing. 

 

We are looking for strong listeners who are compassionate, understanding, excel in teaching and triaging. A background in critical care, emergency services, pediatrics or school health is highly preferred, as well as previous experience as an Advice Line Nurse.

 

Position Summary:

Assesses and recommends care for pediatric patients at the appropriate level based on approved medical protocols and information gained from the caller.  Provides general health information on a variety of topics related to pediatrics. Relays general information about the hospital and services offered.  Assists family in selecting a primary care or sub specialist physician based on their multiple parameters. Documentation of calls completed on an established computer data base.

 

 

Position Qualifications:

-Graduate of an accredited school of nursing and currently licensed as a registered nurse in the state of Ohio,

 

-current Basic Life Support certification and a minimum of three years pediatric experience

 

-Must have highly developed communication skills and the ability to make sound judgments independently 

 

-Entry level computer and typing skills of 30 wpm

 

-The preferred candidate would have at least three years experience here at Children's and some pediatric critical care background.

 

-For new employees hired into positions posted on or after July 1, 2013-BSN required or must obtain BSN within 5 years of hire.


Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

EEO is the law, please click/copy paste the link below to learn more:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf