Akron Children's Hospital Careers

Communication Cener - Internal Transport Operations Supervisor (Paramedic)

Akron, Ohio

Job Description

About Us

Akron Children’s Hospital is one of the largest independent pediatric hospitals in the U.S., and ranked among the best children’s hospitals by U.S. News and World Report. Our dedicated staff serves nearly 800,000 patient visits per year through our 2 hospital campuses and a large network of locations offering primary and specialty care.

We are leading the way to healthier futures for children and communities through expert medical care, research, and prevention and wellness programs. As a teaching affiliate of Northeast Ohio Medical University and other universities, we train new generations of pediatricians, specialists, nurses and pharmacists every year.


  1. To treat every child as we would our own
  2. To treat others as we would like to be treated
  3. To turn no child away for any reason

We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

Shift Information: Day Job

Position Summary: Responsible for assisting the Operations Manager with practice management. Coordinates and evaluates policy and procedures as it relates to Transport Paramedic staff and Communication Center staff.  Accountable for business functions (physician/staff/patient schedules, registration, cash collection), practice operations (workflow, procedures, facility furnishings, inventory, supplies, Kronos, process improvement), personnel supervision and general administration (assisting physicians, clinical staff, and management). Assists Administrative Director with projects. Assists in the coordination of activities, and other duties as assigned. Provides guidance to development and evaluation of Kidsport team and communication center personnel.  Insures compliance with appropriate regulatory bodies [CAMTS, OMTB, JCAHO, FAA, NAACS].




Minimum high school diploma or equivalent and five (5) years related experience required OR Associates degree and a minimum of three (3) years relevant experience OR a Bachelor’s degree and 1 years’ experience. Certified EMT-Paramedic is required. BLS and ACLS certification is required. Strong communication (verbal and written), interpersonal and organizational skills required. Must have strong analytical skills with working knowledge of a computerized practice management system, spreadsheet tools and monitoring techniques; demonstrates excellent customer service, communication, organizational, and interpersonal skills. Previous supervisory experience preferred.


Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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