Akron Children's Hospital Careers

Physician Office Secretary / Medical Assistant - Lisbon

Lisbon, OH

Job Description

About Us

Akron Children’s Hospital is one of the largest independent pediatric hospitals in the U.S., and ranked among the best children’s hospitals by U.S. News and World Report. Our dedicated staff serves nearly 800,000 patient visits per year through our 2 hospital campuses and a large network of locations offering primary and specialty care.

We are leading the way to healthier futures for children and communities through expert medical care, research, and prevention and wellness programs. As a teaching affiliate of Northeast Ohio Medical University and other universities, we train new generations of pediatricians, specialists, nurses and pharmacists every year.


  1. To treat every child as we would our own
  2. To treat others as we would like to be treated
  3. To turn no child away for any reason

We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

Shift Information: Day Job

Mon - Fri, 1st shift variable w/rt Sat

Position Summary


Provides consistently courteous, friendly, and professional customer service.  Secretary responsibilities include the following: scheduling appointments, registering patients, verifying insurance coverage and eligibility, posting office and hospital charges, collecting and securing payments, performing end-of-day balancing and reconciliation, facilitating patient referrals and completing forms and documents.  Responsible for office typing, retrieving and filing charts and chart documents, answering the phone, mail distribution and assisting and/or answering questions from parents/patients within specified guidelines.  Medical Assistant responsibilities determined by site and as need arises and may include the following: taking and recording vital signs and weight/height. Performs hearing and vision screening evaluations, CLIA tests, phlebotomy, and obtains nasopharyngeal and other specimens for testing.   Administers vaccines and medications, including antibiotics, as directed by the physician according to policy and procedure.  Performs other assigned tasks to promote efficient practice operation and contribute to the provision of quality patient care.  Provides cross-coverage as needed. 


Hours: Mon - Fri, 1st shift variable with rotating Saturday requirement

Position Qualifications:

High school graduate or equivalent required.  Demonstrated excellence in customer service, interpersonal, and telephone skills.    Must be a Medical Assistant with certification preferred or equivalent education, training, or experience including paramedics, EMT or military training.  Medical office billing experience and training in medical terminology preferred.  Must have basic computer experience, filing ability, good keyboarding skills, and excellent organizational skills.  Ability to work under pressure and work well as part of a team.  BLS certification  required.


Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

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