Program Manager Pediatric Performance Improvement
LOCATION: Akron, Ohio
CATEGORY: nursing


Overview
At Akron Children’s, careers in nursing feel different. You make an impact on a daily basis, face-to-face, on children and their families. You do much more than treat patients. As the individual your patients come to recognize, rely on and smile at, you go beyond the title of nurse. Because this is more than a job. It’s what you were meant to do.
Success Profile
What makes a successful nurse at Akron Children's? Check out the top traits we’re looking for and see if you have the right mix.
- Compassionate
- Helpful
- Personable
- Positive
- Sincere
- Understanding
Job Description
Job Requisition Number 29832Full-Time
Monday-Friday
8:00-4:30
Summary:
The Program Manager Pediatric Performance Improvement is responsible for leading and coordinating performance improvement initiatives across the primary care network and school health services. This role involves developing, implementing, and evaluating strategies to enhance clinical quality, patient safety, and operational efficiency in line with organizational goals and best practices.
Responsibilities:
- Quality Improvement Projects: Lead and manage performance improvement projects, including data collection, analysis, and reporting of clinical outcomes to identify areas for improvement in pediatric care.
- Data Management: Develop, maintain, and monitor quality metrics, dashboards, and performance reports to assess progress toward organizational goals, while aligning quality metrics.
- Collaboration: Work closely with multidisciplinary teams, including physicians, nurses, social workers, and administrative staff, to implement best practices and evidence-based guidelines.
- Education and Training: Provide education, training, and support to staff on quality improvement methodologies, tools, and processes.
- Compliance: Ensure compliance with accreditation and regulatory requirements, including those set by The Joint Commission, CMS, and other relevant bodies.
- Patient Safety: Coordinate and oversee patient safety initiatives, including incident reporting, root cause analysis, and corrective action planning.
- Stakeholder Engagement: Engage with internal and external stakeholders, including families, to integrate patient and family-centered care perspectives into improvement efforts.
- Continuous Improvement: Foster a culture of continuous improvement by promoting innovation, identifying best practices, and facilitating the dissemination of lessons learned across the organization.
- Other duties as assigned.
Other information:
Technical Expertise
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficient in data analysis and quality improvement tools (e.g., PDSA cycles, Lean, Six Sigma).
- Ability to lead and facilitate multidisciplinary teams.
- Knowledge of healthcare regulations, standards, and accreditation requirements.
Education and Experience
- Education: Bachelor's degree in Nursing, Public Health, Healthcare Administration, or a related field required; Master's degree preferred.
- Experience: Minimum of 3-5 years of experience in healthcare quality improvement, patient safety, or a related field; pediatric experience preferred.
Full Time
FTE: 1.000000
Status: Onsite
Grow Your Career with Akron Children’s
Here at Akron Children's, we offer many ways for our nurses to succeed and grow professionally. There are multiple ways to grow your nursing career into areas such as leadership, education/professional development, advanced practice, informatics, research, quality, and more.
Benefits
Benefits for Akron Children’s team members go far beyond their compensation. Our comprehensive benefits program offers coverage, connections and resources that enable you to live your best life while growing your career.
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Nurse Residency
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Health and
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Education
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Awards and
Recognition
Employee Highlight
What inspires me as a nurse manager is my team of staff nurses and how dedicated they are. It doesn't matter how busy we are. They work and continue to work until the job is done.Karan Johnson
Nurse Manager, Adolescent Unit

Our Promises
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To treat every child as we would our own.
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To treat others as they would like to be treated.
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To turn no child away.
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