Registered Nurse Care Manager Plus
LOCATION: Akron, Ohio
CATEGORY: nursing
Overview
At Akron Children’s, careers in nursing feel different. You make an impact on a daily basis, face-to-face, on children and their families. You do much more than treat patients. As the individual your patients come to recognize, rely on and smile at, you go beyond the title of nurse. Because this is more than a job. It’s what you were meant to do.
Success Profile
What makes a successful nurse at Akron Children's? Check out the top traits we’re looking for and see if you have the right mix.
- Compassionate
- Helpful
- Personable
- Positive
- Sincere
- Understanding
Job Description
Job Requisition Number 34197Population Health
Full Time Exempt
40 hours/week
Days 8a-430p
Fixed Hybrid Schedule
Summary:
The RN Care Manager Plus, under the direction of the department Supervisor, is responsible for providing comprehensive, family-centered care management services to pediatric and young adult patients, including attributed managed care members, with complex medical, behavioral, and social needs. This role applies the nursing process (assessment, diagnosis/outcomes identification, planning, implementation, and evaluation) to ensure compliance with NCQA Complex Care Management (CCM) standards, promote interdisciplinary collaboration, improve population health outcomes, and reduce overall cost of care while maintaining high standards of clinical quality and patient experience. The RN Care Manager Plus partners with children and their caregivers to develop and coordinate individualized care plans that address physical needs, psychosocial and emotional factors, and social drivers of health.
Responsibilities:
1. Conducts comprehensive, trauma-informed assessments of pediatric and young adult patients, including medical, behavioral, developmental, and social drivers of health.
2. Identifies high-risk and complex patients using stratification tools in alignment with NCQA Complex Care Management (CCM) criteria.
3. Assesses caregiver capacity, health literacy, and barriers to care impacting outcomes.
4. Analyzes assessment data to establish measurable, patient- and family-centered goals that align with quality and population health metrics.
5. Develops individualized, evidence-based care plans addressing physical, behavioral, and social health needs while incorporating cultural and family preferences.
6. Collaborates with interdisciplinary teams and community partners to coordinate preventive, chronic, transitional, and post-acute care services.
7. Coordinates care across providers and settings, advocating for access to high-quality, cost-effective services.
8. Provides education and coaching to patients and caregivers to support disease management, medication adherence, and self-care.
9. Monitors healthcare utilization, treatment adherence, and caregiver engagement to identify intervention opportunities and reduce avoidable utilization.
10. Participates in interdisciplinary care conferences to promote integrated care delivery and shared accountability for outcomes.
11. Evaluates patient progress, revises care plans as needed, and supports successful program graduation and self-efficacy.
12. Documents all assessments and interventions in compliance with organizational policies and regulatory standards (NCQA CCM, Joint Commission, ANA Code of Ethics), ensuring audit readiness and quality improvement.
13. Other duties as required.
Other information:
Technical Expertise
1. Knowledge of pediatric chronic conditions and developmental needs applied in through family-centered, trauma-informed, and culturally competent methodology.
2. Strong clinical assessment, critical-thinking, and motivational interviewing skills with ability to manage and prioritize caseload effectively.
3. Excellent communication and collaboration skills with a commitment to quality improvement and cost-effective care delivery.
4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Epic software or similar EMR software is required.
Education and Experience
1. Education: Bachelor of Science in Nursing from an accredited Nursing academic program is required.
2. Licensure: Current, unrestricted MSL license as a Registered Nurse in Ohio is required; may be obtained within 90 days of hire.
3. Certification: Current certification in Basic Life Support (BLS) from the American Heart Association is required. Certification from a nationally recognized care management and/or pediatric nursing organization is preferred.
4. Years of relevant experience: Minimum 3 years of clinical experience in Nursing required. Experience in pediatric, ambulatory, care management and/or managed care is preferred.
5. Basic Life Support (BLS) certification from the American Heart Association is required.
6. Years of experience supervising: None.
Full Time
FTE: 1.000000
Status: Fixed Hybrid
Grow Your Career with Akron Children’s
Here at Akron Children's, we offer many ways for our nurses to succeed and grow professionally. There are multiple ways to grow your nursing career into areas such as leadership, education/professional development, advanced practice, informatics, research, quality, and more.
Benefits
Benefits for Akron Children’s team members go far beyond their compensation. Our comprehensive benefits program offers coverage, connections and resources that enable you to live your best life while growing your career.
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Nurse Residency
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Health and
Wellness Programs -
Education
Assistance -
Career
Development -
Ascend
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Awards and
Recognition
Employee Highlight
What inspires me as a nurse manager is my team of staff nurses and how dedicated they are. It doesn't matter how busy we are. They work and continue to work until the job is done.Karan Johnson
Nurse Manager, Adolescent Unit
Our Promises
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To treat every child as we would our own.
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To treat others as they would like to be treated.
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To turn no child away.
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