Job Description
Job Requisition Number 24637Full-time, 40 hours/week
M-F Evenings, 3PM-1130PM & Every other weekend/holiday
Onsite Akron, OH
Summary:
The Patient Access Service Representative performs initial contact for all patient access admitting services duties.
Responsibilities:
- Performs initial contact for all patient access admitting services duties to include, but not limited to: pre-admission/admission data collection; inpatient admission/updating and ongoing maintenance of inpatient bed/patient census activity.
- Processes medical records discharges and retrieve medical records, as applicable.
- Schedules all outpatient surgery tours.
- Registers complete and accurate social, demographic and financial information to create the patient’s record in the system.
- Obtains the appropriate signatures on the necessary forms to treat the patient and to bill the insurance.
- Prepares forms and patient ID cards.
- Confirms financial eligibility when applicable.
- Processes the patient record and financial folders.
- Maintains/controls on the cash flow of payments and daily deposits.
- Other duties as required.
Other information:
Technical Expertise
- Experience in registration, insurance verification/pre-certification, patient accounts and/or customer service functions, preferably in a medical setting, is required.
- Experience with medical terminology knowledge or documented certification of class completion is preferred.
- Experience with interacting with patient/customers [i.e., neonates/newborns, children, adolescents, young adults, middle-aged adults and geriatric adults as applicable] with the understanding of their needs for self-respect and dignity is required
- Experience working with all levels within an organization is required.
- Experience in healthcare is preferred.
- Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
- Education: High school diploma or equivalent is required.
- Years of relevant experience: Minimum 2 years is preferred.
- Years of experience supervising: None.
Full Time
FTE: 1.000000
Status: Onsite
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